Welcome to Honeycomb’s family of wholesale clients! Thank you for choosing your local neighborhood bread bakers. Our goal is to help you in every possible way to provide your guests with the freshest, highest quality breads possible; thereby improving your reputation and ultimately your bottom line.
The time, care, and manpower required to produce our range of breads and pastry is the greatest driver of the quality and excellence behind our products. It also presents a challenging logistical puzzle. Please note that until we become more established as a company, we are unable to guarantee specific delivery dates and times, but we are committed to being flexible in meeting your production needs. Here are our current wholesale ordering policies:
We recommend that clients place orders for the coming week on the weekend or on Monday. All orders must be in writing.
Wholesale production and deliveries are processed Sunday through Wednesday with limited wholesale production later in the week for any weekend deliveries.
Honeycomb participates in various retail events and will be unable to receive or process orders on Thursday through Saturday.
If there is an emergency, please let us know and we will do our best to accommodate your needs.
Minimums & Deliveries
Beginning October 25th, we require an order minimum of $50.00 to process wholesale orders. Sometimes our clients will order similar products and we are able to bundle the production together, waiving the order minimum. We will work with you to get the product made without forcing you to over-order. For deliveries, we assess a delivery fee of $1.50 per mile, added to the invoice.
Returns are accepted for errors on the part of Honeycomb, for example the wrong shape or size of loaf, or In this instance, the cost of the returned product will be credited to the client’s account.
It is important to check orders before receiving and signing for them. Once the client signs the invoice on delivery, it becomes their responsibility to care for the product.
Everything we do is handmade from scratch and baked to-order. Our products are perishable and keep best stored as recommended in our freshness guidelines. For these reasons we do not accept returns for product that stales.
Freshness & Quality
It is imperative to us that our clients are empowered to serve products that are fresh and safe to eat. Product that is stale, soured, burnt, damaged, or stored in unsafe conditions reflect badly on both Honeycomb and the client! As Honeycomb’s wholesale client, you agree to hold up the safety standards of the Heath Department. Honeycomb reserves the right to stop production for clients that do not uphold the Health Department’s safety standards. Here are some our best recommendations to preserve the flavor and texture in your purchases:
Breads and pastry that will be eaten soon are best kept in an airtight container at room temperature. A sealed ziplock or lidded container both work well, as does wrapping securely in cling film.
Our products freeze excellently. It is highly recommended that you freeze well-wrapped breads and pastry if you are not going to use them right away. Frozen bread will stay fresh for months.
To refresh frozen product, let it return to room temperature while still wrapped tightly in plastic.
If the product has been stored and thawed correctly, heating gently in a toaster, or for 2-5 minutes in a 350*F oven will return your product to a freshly-baked quality.
Bread and pastry that has been already frozen and thawed cannot be re-frozen.
Honeycomb is a premium brand with a dedicated, loyal following. The golden glimmer of Honeycomb’s bee is an instantly recognizable and attractive asset to your menu. In addition to mentioning that you feature hand-crafted artisan baked goods on your menu, please consider adding the gold bee icon to your menu, and window decal to the entry of your establishment. Clients receive promotional benefits on our website and social media posts.
Invoicing & Payment
Honeycomb uses an online invoice system that allows clients to conveniently pay electronically. Payment is due 15 days after delivery of the invoice and can be done by using the “Pay now” function on the e-invoice via credit card. Honeycomb does accept paper checks; please make checks out to Honeycomb Bread Bakers LLC
As a fledgling business, Honeycomb is only able to extend $350 of credit to our wholesale clients. Please note that to continue to place and receive orders, invoices must be paid down so as to not exceed $350 of outstanding debt. If you have special circumstances that may cause you to exceed the credit limit, please let us know and we will try to work with you. As we become better established, the ability to extend a higher credit limit and have longer invoice due dates will become available. Please contact us if you have any questions about invoicing and payment.
Thank you for taking the time to review these wholesale guidelines. We can’t wait to share our love of baking with you and your guests. Together, let’s make our city a better, yummier place to live.